BRANDAID, INC
Terms and Conditions
Effective Date: May 10, 2026
Last Updated: May 10, 2026
1. Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the BrandAid website located at https://abrandaid.com and any services, communications, or interactions you have with BrandAid (“we,” “us,” or “our”).
By visiting our website, submitting a contact form, booking a discovery call, or providing your phone number or email address to BrandAid, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.
2. About BrandAid
BrandAid is a video production and digital marketing agency headquartered in Lakeland, Florida. We help business owners grow through strategic video content, social media content production, lead generation strategies, and related marketing services. We serve clients throughout Florida and nationally.
BrandAid is operated by Chris Florence (Founder/CEO). Our contact information is:
211 East Main Street, Ste. 109, Lakeland, FL 33801
Phone: (863) 900-9089
Email: admin@abrandaid.com
Website: https://abrandaid.com
3. Services
BrandAid offers video production, content strategy, social media content creation, and marketing consultation services. Specific deliverables, timelines, pricing, and project scopes are defined in individual service agreements or proposals provided to each client.
Nothing on this website constitutes a binding offer or guarantee of specific results. All service engagements are subject to a separate written agreement between BrandAid and the client.
4. SMS and Text Message Communications
BrandAid may communicate with prospects, leads, and clients via SMS text messaging. This section governs all SMS communications and is written to comply with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and carrier A2P 10DLC requirements.
4.1 Consent to Receive Text Messages
By providing your mobile phone number to BrandAid — whether through our website contact form, a discovery call booking, a lead generation form, or any other means — and by affirmatively opting in, you expressly consent to receive SMS text messages from BrandAid at the mobile number you provided.
You are not required to consent to receive text messages as a condition of purchasing any goods or services from BrandAid.
4.2 Types of Messages
Text messages sent by BrandAid may include:
Appointment reminders and discovery call confirmations
Follow-up messages related to your inquiry or project
Promotional content about BrandAid services, offers, and video marketing tips
Updates on your active project or deliverables
Responses to messages you initiate with our team
4.3 Message Frequency
Message frequency will vary based on your engagement and the nature of your relationship with BrandAid. You may receive up to approximately 4-8 messages per month, though this may vary. We will not send excessive or unsolicited messages.
Message frequency may vary. Message and data rates may apply.
4.4 How to Opt Out
You may opt out of receiving SMS messages from BrandAid at any time by replying STOP to any text message you receive from us. After we receive your opt-out request, we will send you a single confirmation message and you will receive no further SMS communications unless you re-subscribe.
To stop receiving text messages, reply STOP at any time. For help, reply HELP or contact us at admin@abrandaid.com or (863) 900-9089.
4.5 Help and Support
If you need assistance with SMS communications, reply HELP to any message or contact us at:
Email: admin@abrandaid.com
Phone: (863) 900-9089
4.6 Carrier Disclaimer
Message and data rates may apply. BrandAid is not responsible for any charges applied by your mobile carrier for sending or receiving SMS messages. Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and other major U.S. carriers. Carrier support for SMS programs may vary.
4.7 No Sharing of Phone Numbers
Mobile phone numbers and SMS consent obtained by BrandAid will not be sold, rented, or shared with third parties for their own marketing purposes.
4.8 Program Description
BrandAid’s SMS program is used to communicate with business owners and professionals interested in video production and marketing services. Messages are sent from BrandAid’s registered business number and are intended solely for individuals who have opted in to receive communications from BrandAid.
5. Email Communications
By submitting your email address through our contact form or other means, you consent to receive email communications from BrandAid including project updates, follow-ups, and promotional content about our services. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us at admin@abrandaid.com.
6. Website Use and Acceptable Use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site. You must not:
Use the site for any fraudulent, unlawful, or harmful purpose
Attempt to gain unauthorized access to any part of the site or its systems
Transmit any unsolicited or unauthorized advertising or promotional material
Introduce any viruses, malware, or other harmful code
Scrape, harvest, or collect information from the site without our written permission
7. Intellectual Property
All content on the BrandAid website — including but not limited to text, graphics, logos, images, video clips, and the BrandAid brand — is the property of BrandAid or its content partners and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content on this site without our express written consent. Client deliverables (videos, photos, content) produced under a service agreement are governed by the terms of that specific agreement.
8. Disclaimers and Limitation of Liability
8.1 No Guarantee of Results
BrandAid provides video production and marketing services to help businesses grow, but we do not guarantee specific outcomes, revenue results, lead volumes, or business growth. Results vary based on many factors outside our control including client industry, market conditions, and content distribution.
8.2 Website Accuracy
We strive to keep the information on our website accurate and up to date, but we make no warranties or representations as to the completeness, accuracy, or timeliness of the content. The website is provided on an “as is” and “as available” basis.
8.3 Limitation of Liability
To the fullest extent permitted by applicable law, BrandAid, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, including but not limited to loss of profits, data, or business opportunities.
9. Third-Party Links and Platforms
Our website may contain links to third-party platforms including Instagram, Facebook, Google Maps, and our scheduling tool (brandaid.pro). BrandAid has no control over these platforms and is not responsible for their content, privacy practices, or terms of service. Links are provided for convenience only and do not constitute an endorsement.
10. Privacy Policy
Your use of the BrandAid website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and protect your personal information, including how we handle phone numbers provided for SMS communications. You can review our Privacy Policy at https://abrandaid.com/privacy-policy.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Polk County, Florida, and you consent to the personal jurisdiction of such courts.
12. Changes to These Terms
BrandAid reserves the right to update or modify these Terms at any time. When changes are made, we will update the “Last Updated” date at the top of this document. Your continued use of our website or participation in our SMS program following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about these Terms and Conditions, our SMS program, or your rights, please contact us:
BrandAid
211 East Main Street, Ste. 109, Lakeland, FL 33801
Phone: (863) 557-7953
Email: info@abrandaid.com
Website: https://abrandaid.com
© 2026 BrandAid. All rights reserved.
