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BrandAid ("we," "us," or "our") is an AI solutions and digital marketing company headquartered in Lakeland, Florida. We help business owners grow through AI software, voice phone systems, SMS automation, and related technology services.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at https://abrandaid.com, contact us about services, book a discovery call, or otherwise interact with us. By using our website or engaging with our services, you agree to the practices described in this policy.
We collect personal information you voluntarily submit when you complete our website contact form (name, email address, phone number, and message), book a discovery call, email us directly at admin@abrandaid.com or chris@abrandaid.com, call us at (863) 557-7953, or engage with us about our AI solutions and services.
When you visit our website, certain information is collected automatically through cookies and standard web technologies, including IP address and approximate geographic location, browser type and version, device type and operating system, pages visited, time on page, referring URLs, and date and time of your visit.
We may receive information about you through third-party platforms integrated with our website or marketing activities, including Facebook, Google Maps, and third-party scheduling tools used to book discovery calls.
We use the information we collect to respond to your inquiries and discovery call requests, provide and deliver AI solutions and services, communicate with you about your project, send you relevant information about BrandAid services (you may opt out at any time), analyze website traffic to improve our website, maintain business records, and comply with applicable laws and regulations.
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted vendors who support our business operations (contractually obligated to protect your data), as required by applicable law or court order, to protect the rights or safety of BrandAid or others, or in the event of a business merger or acquisition.
Our website uses cookies and similar technologies to support functionality and understand how visitors use the site. These may include essential cookies required for core functionality, analytics cookies to understand traffic patterns, and social media cookies set by third-party platforms. You can manage cookie preferences through your browser settings.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining client relationships, business records, and complying with legal obligations. When information is no longer needed, it is securely deleted or anonymized.
We take reasonable technical and organizational steps to protect your personal information from unauthorized access, use, disclosure, alteration, or loss. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have concerns, please contact us at admin@abrandaid.com.
Depending on your location, you may have the following rights regarding your personal information: access (request a copy of your information), correction (request inaccurate information be corrected), deletion (request deletion, subject to legal exceptions), opt-out of marketing communications, and data portability. Florida residents may have additional rights under the Florida Digital Bill of Rights (FDBR).
Our website and services are intended for adults and business owners. We do not knowingly collect personal information from individuals under the age of 13. If you believe we have received information from a child, please contact us immediately.
Our website includes links to and integrations with third-party platforms such as Facebook, Google Maps, and scheduling tools. These platforms operate under their own privacy policies, and we are not responsible for their data practices.
End users provide consent verbally during an inbound phone call handled by an AI receptionist. When a caller contacts the business and provides their phone number to schedule a consultation or request a callback, they are informed that someone from the team will follow up with them. Confirmation SMS messages are sent as a direct follow-up to the caller's inbound request. No marketing messages are sent without explicit consent.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this document. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
BrandAid, Inc.
211 East Main Street, Ste. 109, Lakeland, FL 33801
Phone: (863) 557-7953
Email: admin@abrandaid.com | chris@abrandaid.com
Website: https://abrandaid.com
These Terms and Conditions ("Terms") govern your access to and use of the BrandAid website located at https://abrandaid.com and any services, communications, or interactions you have with BrandAid ("we," "us," or "our"). By visiting our website, submitting a contact form, booking a discovery call, or providing your phone number or email address to BrandAid, you agree to be bound by these Terms.
BrandAid is an AI solutions and digital marketing company headquartered in Lakeland, Florida. We help business owners grow through AI software development, voice phone systems, SMS automation, and related marketing services. BrandAid is operated by Chris Florence (Founder/CEO).
211 East Main Street, Ste. 109, Lakeland, FL 33801 | (863) 557-7953 | admin@abrandaid.com
BrandAid offers AI software development, voice phone systems, SMS and lead automation, and marketing consultation services. Specific deliverables, timelines, pricing, and project scopes are defined in individual service agreements or proposals provided to each client. Nothing on this website constitutes a binding offer or guarantee of specific results.
BrandAid may communicate with prospects, leads, and clients via SMS text messaging. This section complies with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and carrier A2P 10DLC requirements.
By providing your mobile phone number to BrandAid and affirmatively opting in, you expressly consent to receive SMS text messages from BrandAid at the number you provided. You are not required to consent to receive text messages as a condition of purchasing any goods or services.
Message frequency will vary based on your engagement. You may receive approximately 4–8 messages per month. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any text message. After we receive your opt-out request, we will send a single confirmation message and you will receive no further SMS communications unless you re-subscribe. For help, reply HELP or contact us at admin@abrandaid.com.
Message and data rates may apply. BrandAid is not responsible for any charges applied by your mobile carrier. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and other major U.S. carriers.
Mobile phone numbers and SMS consent obtained by BrandAid will not be sold, rented, or shared with third parties for their own marketing purposes.
By submitting your email address through our contact form or other means, you consent to receive email communications from BrandAid including project updates, follow-ups, and promotional content. You may opt out at any time by clicking the unsubscribe link in any email or contacting us at admin@abrandaid.com.
You agree to use our website only for lawful purposes. You must not use the site for any fraudulent or harmful purpose, attempt unauthorized access to any part of the site, transmit unsolicited advertising or harmful code, or scrape or harvest information from the site without our written permission.
All content on the BrandAid website — including text, graphics, logos, images, and the BrandAid brand — is the property of BrandAid or its content partners and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
BrandAid provides AI solutions and marketing services to help businesses grow, but we do not guarantee specific outcomes, revenue results, or business growth. Results vary based on many factors outside our control.
To the fullest extent permitted by applicable law, BrandAid, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services.
Our website may contain links to third-party platforms including Facebook, Google Maps, and scheduling tools. BrandAid has no control over these platforms and is not responsible for their content, privacy practices, or terms of service.
Your use of the BrandAid website is also governed by our Privacy Policy, incorporated into these Terms by reference. You can review it by clicking "Privacy Policy" in the footer.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Polk County, Florida.
BrandAid reserves the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this document. Your continued use of our website following any changes constitutes your acceptance of the revised Terms.
BrandAid, Inc.
211 East Main Street, Ste. 109, Lakeland, FL 33801
Phone: (863) 557-7953
Email: info@abrandaid.com | admin@abrandaid.com
Website: https://abrandaid.com
BrandAid builds custom AI software, voice phone systems, and automation that give independent businesses capabilities they couldn't afford before.
We don't sell off-the-shelf software. Every solution is configured, trained, and maintained around the specific way your business operates.
Bespoke applications designed around your workflow — from personalized video quote delivery to client onboarding automation for insurance professionals.
Start a project →Not sure where AI fits? We'll map your operations, find the highest-impact entry points, build them, and connect them to your existing tools.
Book a strategy call →Deliver professional video content in your voice and your likeness — without ever stepping in front of a camera. We build a custom AI avatar that looks and sounds exactly like you, then produce polished videos for marketing, client outreach, social media, and sales at a fraction of traditional production cost. Your face. Your voice. Zero camera days.
Start your AI avatar →Tovu is an AI voice and SMS attendant built for independent insurance agencies. It answers every call in under 2 seconds, qualifies the caller, and captures leads before they dial your competitor.
We come from branding, marketing, and years inside the insurance industry — not a generic SaaS background. That changes what we build and how.
Our tools are built around real insurance and SMB workflows — not generic templates with a logo swap.
We configure, train, launch, and maintain everything. You don't need a tech team — you need results.
A Lakeland company building long-term partnerships — not a subscription platform that disappears after onboarding.
Sub-500ms response times, redundant delivery, TCPA-aware SMS, and compliance built in from day one.
Designed for busy owners. You describe the problem — we build and maintain the solution.
We learn your business, your gaps, and where AI delivers the fastest impact on revenue or time.
We scope the right solution — Tovu, a custom app, or automation — with clear pricing and no surprises.
We configure around your workflows, train on your scripts and FAQs, and test thoroughly before launch.
We go live, monitor performance, and keep everything optimized as your business grows.
Whether you're exploring Tovu for your agency or need a custom AI solution built from scratch, we'd love to start a conversation.