Terms & Conditions

BrandAid, Inc.  ·  Effective Date: May 10, 2026  ·  Last Updated: May 10, 2026

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the BrandAid website located at https://abrandaid.com and any services, communications, or interactions you have with BrandAid ("we," "us," or "our"). By visiting our website, submitting a contact form, booking a discovery call, or providing your phone number or email address to BrandAid, you agree to be bound by these Terms.

2. About BrandAid

BrandAid is an AI solutions and digital marketing company headquartered in Lakeland, Florida. We help business owners grow through AI software development, voice phone systems, SMS automation, AI video production, and related marketing services. BrandAid is operated by Chris Florence (Founder/CEO).

3. Services

BrandAid offers AI software development, voice phone systems, SMS and lead automation, AI video production, and marketing consultation services. Specific deliverables, timelines, pricing, and project scopes are defined in individual service agreements or proposals provided to each client. Nothing on this website constitutes a binding offer or guarantee of specific results.

4. SMS and Text Message Communications

BrandAid may communicate with prospects, leads, and clients via SMS text messaging. This section complies with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and carrier A2P 10DLC requirements.

4.1 Consent to Receive Text Messages

By providing your mobile phone number to BrandAid and affirmatively opting in, you expressly consent to receive SMS text messages from BrandAid at the number you provided. You are not required to consent to receive text messages as a condition of purchasing any goods or services.

4.2 Types of Messages

• Appointment reminders and discovery call confirmations
• Follow-up messages related to your inquiry or project
• Promotional content about BrandAid services and AI solutions
• Updates on your active project or deliverables
• Responses to messages you initiate with our team

4.3 Message Frequency

Message frequency will vary based on your engagement. You may receive approximately 4–8 messages per month. Message and data rates may apply.

4.4 How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After we receive your opt-out request, we will send a single confirmation message and you will receive no further SMS communications unless you re-subscribe. For help, reply HELP or contact us at admin@abrandaid.com.

4.5 Carrier Disclaimer

Message and data rates may apply. BrandAid is not responsible for any charges applied by your mobile carrier. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and other major U.S. carriers.

4.6 No Sharing of Phone Numbers

Mobile phone numbers and SMS consent obtained by BrandAid will not be sold, rented, or shared with third parties for their own marketing purposes.

5. Email Communications

By submitting your email address through our contact form or other means, you consent to receive email communications from BrandAid including project updates, follow-ups, and promotional content. You may opt out at any time by clicking the unsubscribe link in any email or contacting us at admin@abrandaid.com.

6. Website Use and Acceptable Use

You agree to use our website only for lawful purposes. You must not use the site for any fraudulent or harmful purpose, attempt unauthorized access to any part of the site, transmit unsolicited advertising or harmful code, or scrape or harvest information from the site without our written permission.

7. Intellectual Property

All content on the BrandAid website — including text, graphics, logos, images, and the BrandAid brand — is the property of BrandAid or its content partners and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

8. Disclaimers and Limitation of Liability

8.1 No Guarantee of Results

BrandAid provides AI solutions and marketing services to help businesses grow, but we do not guarantee specific outcomes, revenue results, or business growth. Results vary based on many factors outside our control.

8.2 Limitation of Liability

To the fullest extent permitted by applicable law, BrandAid, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services.

9. Third-Party Links and Platforms

Our website may contain links to third-party platforms including Facebook, Google, and scheduling tools. BrandAid has no control over these platforms and is not responsible for their content, privacy practices, or terms of service.

10. Privacy Policy

Your use of the BrandAid website is also governed by our Privacy Policy, incorporated into these Terms by reference.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Polk County, Florida.

12. Changes to These Terms

BrandAid reserves the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this document. Your continued use of our website following any changes constitutes your acceptance of the revised Terms.

13. Contact Us